Your First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose to tail, looking for things like heart murmurs, ear infections, and/or parasites. Your veterinarian can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
In some circumstances our doctors may refer your pet to a specialist; these veterinarians have completed advanced studies in specialties such as internal medicine, surgery, and emergency medicine.
|Before Your First Appointment|
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
“My dogs and I have been going there for many years. The people are wonderful. The office is run efficiently but with love. Most importantly they have my total trust. Everyone there goes out of their way to help me, and my dogs of course, and they take the time to be sure I understand everything. After losing several dogs before I thought I should have, I was so pleased to find Bright Cross. We almost always see Dr. Cliff but I know that the other doctors are great too.”